Unresolved Concerns

If you have an unresolved concern, please reach out to us to see if we can help:

Email: executivecare@rfnow.com
Call: 1-866-887-3669

If you have already contacted RFNOW and are unable to reach a satisfactory resolution to your problem, the Commission for Complaints for Telecom-television Services (CCTS) may be able to assist you.

Commission for Complaints for Telecom-television Services (CCTS) CCTS is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services, and complaints of small business customers about their telecom services, free of charge. If you have a complaint about your telephone, wireless, internet or TV service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you. To learn more about CCTS, you may visit its website at www.ccts-cprst.ca or call toll-free at 1-888-221-1687.